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Sidona Group

Sidona Group specialises in enabling companies to enhance their customer experience (CE) resulting in improved customer acquisition and loyalty. Services include customer and employee research, design of bespoke business processes and delivery of training solutions.

Sidona Group has experience of working in a wide number of different industries in both the private and public sector and with a diverse range of companies from the very small to larger enterprises.

Press Releases

SW construction firm in running to receive 2 top awards thanks to “wow factor” from customer experience expert, Sidona Group

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Release Date: 01/09/2010

Work carried out by Sidona Group, a South West based business that shows companies how to maximise and profit from the “customer experience” has put leading South West building contractor ISG Pearce in the running to win two top awards this Autumn, by giving its customer experience “the wow factor”.

The winners of the UK Customer Experience Award will be announced on 27 September in London. The UK Customer Experience Awards are the first of their kind running in the UK and are an important milestone in the UK’s recognition of the value of the customer experience. It is particularly significant that a company from the construction industry has been shortlisted....

Read the full release SW construction firm in running to receive 2 ...
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